Frequently Asked Questions

Are your parts original OEM parts?

Unless a product page clearly states otherwise, our products are replacement or aftermarket parts. Brand names, model names, and OEM numbers are used for identification and compatibility reference only.

How do I confirm compatibility?

Please compare the OEM number, part number, specifications, dimensions, photos, and compatible model information before ordering. If you are unsure, contact us with your machine model and part photos.

Do you ship worldwide?

Yes. We ship to the United States, Canada, the European Union, and many other international destinations. Availability, cost, and delivery time may vary by country and product.

Who pays customs duties and import taxes?

Unless otherwise stated at checkout, the buyer is responsible for customs duties, import taxes, brokerage fees, and local charges required by the destination country.

Can I return a part if I ordered the wrong item?

Eligible unused items may be returned within 30 days. If the return is due to incorrect selection, compatibility uncertainty, or buyer error, return shipping costs are normally the buyer's responsibility.

Do you support bulk orders?

Yes. Please contact us with part numbers, quantities, destination country, and any timing requirements.