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Processing Time

Orders usually ship within 3 business days after we receive cleared payment.

Processing times may vary depending on product availability, order verification, warehouse handling, public holidays, or other operational factors. If additional processing time is required, we will contact you where necessary.

Shipping Methods and Estimated Delivery

We use different shipping methods depending on the destination country, product type, product weight, shipping address, and available carrier services.

Express Shipping: FedEx, DHL, UPS, USPS. Estimated delivery time is usually 5-7 business days after shipment.

Standard Shipping: YunExpress, Aramex, postal services, or similar services. Estimated delivery time is usually 7-12 business days after shipment.

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the carrier, destination country, local customs procedures, weather, public holidays, and other circumstances outside our control.

Warranty Period

The warranty period starts from the original purchase date.

The warranty does not restart or extend after a repair, replacement, or exchange, unless required by applicable law or confirmed by Stellar Spares in writing.

Who Is Covered

This warranty applies only to the original purchaser and is not transferable.

Proof of purchase may be required for any warranty claim.

What Is Covered

This warranty covers defects in workmanship or components under normal use during the warranty period.

If a product is confirmed to be covered by warranty, Stellar Spares may repair the product, replace the product, provide a suitable replacement part, or offer another reasonable solution.

What Is Not Covered

This warranty does not cover normal wear and tear, routine maintenance, consumable wear, cosmetic damage, misuse, abuse, accident, neglect, contamination, overheating, electrical damage, improper storage, or damage caused by other parts or systems.

This warranty does not cover incorrect part selection, incompatible application, failure to confirm fitment before purchase, or installation on equipment for which the part is not suitable.

This warranty does not cover improper installation, unauthorized repair, modification, tampering, disassembly, or failure to follow installation or maintenance instructions.

This warranty does not cover labor costs to install, remove, inspect, diagnose, test, or reinstall any product.

This warranty does not cover rental replacements, substitute parts bought from other suppliers, machine downtime, vehicle downtime, loss of use, production loss, lost profits, towing costs, travel costs, diagnostic costs, damage to equipment, damage to vehicles, collateral damage, or other indirect or consequential losses, except where liability cannot be excluded under applicable law.

Consumable or wear items, such as filters, belts, seals, gaskets, hoses, and similar maintenance parts, may have limited or no warranty coverage unless otherwise stated.